COVID-19 Update

Sandberg Volvo cars Coronavirus update (COVID-19)
 
Sandberg Volvo cars goal is to provide a clean environment while reducing and eliminating exposure to the virus. Sandberg Volvo cars is remaining open for business and is taking multiple steps to minimize health risks to our employees and customers by enhanced cleaning procedures.
 
Enhanced cleaning procedures:
All surfaces that customers may come in contact with are cleaned with a disinfectant at the beginning of each day, and after every customer use.
All employees are required to disinfect their hands after every customer contact.
All door handles and/or doorknobs are disinfected every hour or more depending on usage.
The customer waiting area furniture, chairs, counters and working area is wiped down with a disinfectant every hour.
All courtesy vehicles are wiped down with a disinfectant after every customer's use.
 
Employee training and testing:
All employees are tested for fever or high temperature prior to starting the shift.
All employees are trained to disinfect their hands and/or their working surface that customers may come in contact with after each customer.
 
Available support for you and your Volvo
Service
Personal safety is core to Volvo's purpose - providing the freedom to move in a safe, sustainable, and personal way. To ensure we fulfill this mission, we are taking these steps to serve you in response to the Coronavirus/COVID-19 epidemic. We are using specialty products to clean all touchpoints in vehicles, with special attention to high touch surfaces such as steering wheels, handles, gear shifters, and switches. In our lobby, we are following guidelines from health professionals and regularly sanitizing high touch surfaces such as tablets, keyboards, tables, etc. If you have concerns about visiting us, we are happy to work with you at your convenience. For assistance with service scheduling, please contact us at 425-741-1400 opt. 4.
With Sandberg Volvo Cars we offer many options for Servicing your vehicle.  We offer the following:  Call to Schedule with one of our Advisor team members.
1.    Indirect contact:  Drop your vehicle off in the early bird night owl out drop box located just outside our service drive (hint: keep your spare key handy), we will write the vehicle up, work on the vehicle during the day.  Then when the car is finished, we can email an invoice to you, call in and pay with a CC over the phone.  Use your spare key to pick the vehicle up.
2.    Our Service drive is open, use our regular Scheduled Services and drive the vehicle in. 
3.    We are cleaning and sanitizing our loaner cars for your use.  We have a limited number of cars but would gladly schedule a service using the loaner vehicle.   Please be sure you bring Valid Drivers License and a current proof of full coverage insurance.
4.    VOLVO VALET:  COMING SOON Introducing Volvo Valet. We are close to rolling out our Volvo Valet service.  We will be sending an additional email out soon, in the meantime download the Volvo Valet App to your smart phone.  Here you will be able to schedule pick up and drop off services.  Services include:  pick up and delivery of your vehicle, pick up and drop off loaner car.  This is designed for quick services needed that Sandberg Service can turn around in one day. 
During this uncertain time with what is going on in the world, we at Sandberg want to make sure you have a safe reliable way of getting your car serviced while we all wait for the COVID-19 to pass.  We appreciate your business and want to personally thank you. 

Sales
Sandberg Volvo cars sales department is also available in either direct or interactive contact. The sales department is in full operation and is available for direct contact as before. The sales department is also available in indirect contact in multiple ways.
Negotiating over Skype and have your vehicle and paperwork delivered to your home.
Upon request the sales consultant can bring the vehicle and demonstrate the options at your home.
We are adding a 100% online purchasing capability with delivery to your doorstep (Installation in progress).





Hours

  • Monday 8:00am - 5:00pm
  • Tuesday 8:00am - 5:00pm
  • Wednesday 8:00am - 5:00pm
  • Thursday 8:00am - 5:00pm
  • Friday 8:00am - 5:00pm
  • Saturday Closed
  • Sunday Closed

Contact

Sandberg Volvo Cars

17025 Highway 99
Directions Lynnwood, WA 98037

  • Sales: (425) 741-1400
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